State Farm® Insurance Agent Keith Akins
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don Hardies
June 29, 2026
"I appreciate great service. With that a special shout-out goes to Kristin who promptly replied to all of my requests for estimates for my RV, truck, Waverunners and Trailers. She was prompt and thorough and fair."
Thomas Balzarek
June 19, 2026
"Excellent Service, Kristin and Keith are fantastic!"
Steven M Juarez
April 13, 2026
"Great agent...great associate agents!! I feel they always have my best interest at heart!
I have State Farm for homeowners, auto, and motorcycle insurance."
Jayse
March 3, 2026
"Been with Keith Akins State Farm team for a long time now! Ruchi and Kristin had been very helpful and always prompt and professional. Highly recommend Keith Akins and his whole team."
Rebekah Madriaga
February 24, 2026
"We have had State Farm for 30+ years (we’ve been w/Keith for about 20 of those years) and have never been disappointed with the service we have received. We haven’t had to utilize our policies very often but when we have, it’s been seamless. Everyone is helpful and a little shout out to Kristin who has been our go to person for the last few years! Great job, team!"
ian kirby
February 20, 2026
"Great experience working with insurance agent. Paulina was very helpful"
Dani Osborn
February 10, 2026
"Keith was quick and efficient with updating my insurance policy. Highly recommend him!"
Jamie Wheeler
February 9, 2026
"Money, hungry and they do not care about their customers. They’ll give you courtesy calls and text to take your money, but not when something is wrong with your account or changed in your account with no updates."
Tine Nordensson
January 30, 2026
"Our family has had the pleasure of working with Keith and his team since we came to Lake Stevens over 25 years ago. This has been Insurance for car, life, business, - all of it. They have always been incredibly helpful, kind, friendly, prompt and personable. I highly recommend Keith and his team! 😊"
Jeff Davidson
January 29, 2026
"Spoke with Paulina Maria's Neri about adding a motorcycle to my policy. She walked me through different coverage options and helped choose the one best for my needs. Very helpful and informative. The customer service I always receive from Keith Akins State Farm is fantastic and Paulina is absolutely wonderful. Thank you Paulina.
Jeff Davidson"
Jayna Thomas
January 21, 2026
"Always helpful and prompt!"
Terry Guarino
January 20, 2026
"Having been with State Farm since 1984 and Keith Akins for 35 years, I've stopped to discuss my insurance needs and review changes many times. I have always felt comfortable and confident with Keith at the Lake Stevens office."
Mellons (MMMMelons)
January 19, 2026
"Wow! Go see Keith. Honest, Great Staff (the Best), always helpful. 8o)"
Scott Savinski
January 16, 2026
"Very nice poeple everytime I call there"
Sharon McAllister
January 13, 2026
"I was looking for a quote and advice on my car and renters home insurance. Paulina was very helpful and I did decide to go with them. The whole process was painless and I felt so well taken care of. I look forward to working with them going forward!!"
Fatima Neri
January 9, 2026
"Amazing customer service, always helpful, the smoothness in which one can update coverage and changes is amazing. Clean well maintained office"
Heather Fisher
December 18, 2025
"Keith Akins office is extremely knowledgeable and courteous. The customer service is incredible. I highly recommend this office."
J
December 18, 2025
"On a whim, I decided to request a quote on my auto and homeowners policies. I was skeptical since other insurance companies couldn't compete with what I had been paying in the past.
The quotes came back very quick and between my auto and homeowners, they beat my current rate massively. The service given by Kristen in their office was fabulous! She responds to email very quick and is very easy to get in contact with. She made moving all my policies over very easy. 100% recommend!"
Glenn Torgerson
December 16, 2025
"Keith Akins and his team do a great job of responding and following up on questions, ensuring changes to policies are completed as requested, and checking in from time to time."
Willi Whitfield
November 25, 2025
"Awsome place for insurance, customer service is always on point and will help with any questions you have! Been a customer for many years!"
Oscar Crooktail
November 11, 2025
"Great insurance agency. Have used them for all of my insurance policies since 2004. Knowledgable staff, prompt service, and always helpful whenever I have called in with any questions."
Bo Hagen
November 7, 2025
"Been with State Farm for decades and this has been, by far, the best agent and team I've worked with. Highly recommend them as the friendly and prompt service is awesome."
Greg Weber
November 4, 2025
"I’ve been a customer of Aikins’ for years. I think their rates are fair and I love that EVERY time I call their office, a HUMAN answers. And for years it’s been the same two or three people. They’re friendly and helpful and can always answer my questions. If that kind of consistency and a human touch are important to you, definitely give them a call."
Missy Vienhage
October 27, 2025
"This is a great insurance company. They always make everything very easy and smooth with reasonable rates."
2025 M
October 23, 2025
"Always had a good experience with Akins and his team. He seems to care more about his community and the people he represents thru State Farm than most. Over the years I’ve randomly compared rates with other insurance companies because you’re always looking for the best deal. Although I found some insurance companies with not so reputable backgrounds seem to be a few dollars lower, but they lack certain areas of coverage. When you think you’ll save on car insurance, you lose on homeowners and what you save on homeowners you lose on car insurance. Lol 😂 i’ve always found when you have a multi policy discount That coverage definitely varies from carrier to carrier. It’s not always cheaper to go somewhere else. And I think in comparison, my rates have been pretty reasonable. With so many options available it’s really hard to make the right insurance decision and I find the older you get the easier it gets on that, So for the younger drivers who are experiencing high rate, that’s because you’re a young driver. Hopefully experience will get you a discounted rate if you can drive like a normal person ha ha but as far as Keith and his team I find that they do go above and beyond what is called for an insurance company. They do care about the people in the community that Have policies with them and they do very much care about making sure you get the best rates possible. I don’t have anything negative to say. So if you’re looking for good policy coverage For your home and your vehicle, you can’t go wrong with having his team represent you.
I highly suggest you pick a good insurance company with a good team who is reputable With fair prices and integrity like Keith’s team."